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 Any-Lamp ALL-IN Warranty


 

What is the Any-Lamp All-In Warranty?

Any Lamp exclusively offers the Any Lamp All-In Warranty. This warranty ensures that your lighting will work for this period of time. No hidden costs, no hidden conditions, just a couple of simple rules:

 

Period of Any-Lamp All-In Warranty

The Any Lamp All-In Warranty period for each product is mentioned very clearly on the product page. The warranty is stated in years, and is regardless of the amount of hours of use in this period.  The warranty period starts on the invoice date.

You must use the product in a “normal” condition

  • You need to use the products as advised on our website, the box and/or manual.
  • The temperature of the environment must be between -20⁰C and +30⁰C for LED bulbs.
  • The temperature of the environment must be between -30⁰C and +45⁰C for LED tubes and all other bulbs.
  • The air humidity must be below 80%.
  • There should be 10mm space around the light bulb / fixture.
  • You may switch the product on/off a maximum of 50.000 times.
  • The voltage may not vary more than 10% from 230V.
  • We do not refund any loss of money or business other than the cost of the actual bulbs or fixtures, that were brought from us. For example: installation costs (working hours and costs of rental of lifts etc) are not covered by the Any Lamp All-In Warranty.

 

What is not included in the Any-Lamp All-In Warranty?

We do not refund any loss of money or business other than the cost of the actual bulbs or fixtures, that were brought from us. For example: installation costs (working hours and costs of rental of lifts etc) are not covered by the Any Lamp All-In Warranty.

 

How to claim your Any-Lamp All-In Warranty?

Simply send us an e-mail with a copy of your invoice or your order number and pictures of the lamps you wish to claim on (in use and a clear picture of the production code). In case we need to see the lamps personally, we will collect them from you for no extra costs.

We will then check the invoice date and send you new, alternative lamps within 24 hours. That’s the promise of the Any Lamp All-In Warranty.

 

FAQ


 

What is Any Lamp All-In Warranty?

Any Lamp exclusively offers the Any Lamp All-In Warranty. This warranty ensures that your lighting will work for this period of time. No hidden costs, no hidden conditions.

How much does this warranty cost?

The warranty is always included in the product price.

How long is my warranty?

Depending on the product you buy, the Any Lamp All-In Warranty is 1, 3 or 5 years. The hours of use are not taken into consideration.

What is and what is not included in the warranty?

The cost of the new replacement product is included in the warranty. In some cases we will repair your current product for you. We don’t refund any loss of money or business other than the cost of the actual bulbs or fixtures themselves. For example: installation costs (working hours and costs of rental of lifts etc) are not covered by the Any Lamp All-In Warranty.

 

 

Should I use the product in a certain way?

To ensure that the Any Lamp all-in warranty applies, you must use the product in a normal condition, which means:

 

-  You need to use the products as mentioned on the box and/or manual.

-  The temperature of the environment needs to be between -20⁰C and +30⁰C for LED bulbs.

-  The temperature of the environment needs to be between -30⁰C and +45⁰C for LED tubes and all other bulbs.

-  The air humidity must be below 80%.

-  There should be 10mm space around the light bulb / fixture.

-  You may switch the product on/off a maximum of 50.000 times.

-  The voltage may not vary more than 10% from 230V.

 

 

How long does it take to handle my warranty case?

We will provide a solution within 24 hours. Promised.

My product is broken, what should I do?

Simply send us an e-mail with a copy of your invoice or your order number and pictures of the lamps that you wish to claim on (in use and a clear picture of the production code). In case we need to see the lamps personally, we will collect them from you for no extra costs. We will then check the invoice date and send you new, alternative lamps within 24 hours. That’s the Any Lamp All-In Warranty.

I found out that the brands you sell offer warranty as well, what’s the difference?

Any Lamp just sells A-brands with warranty. The warranty of these brands is very limited and complicated.


Limited?

The warranty of brands like Philips, Osram and Sylvania are limited to a lot of terms and conditions. One of which  is the number of hours used. So, if you have a 5 year warranty, you are actually only allowed to use the product for just 2 years in terms of hours of usage. Consequently,  you may never know when your warranty expires.

Complicated?
Big manufacturers have different warranty procedures for each product. Philips has 7 documents of warranty conditions (33 pages in total).

Solution
Any Lamp All-In Warranty. We take care of it, cover everything and will get you a solution within 24 hours. 

What’s the catch?

There is no catch, we promise you that.

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